Co-designed Mobile App for Clinicians with Clinicians

Photo credit: Anita Lee

 
 

Clinicians have been long adapting their workflows to tech instead of tech being designed to adapt to them. With increased burden causing high turnover and burnout rates, revamping the tech experiences has became a high priority for a large U.S. healthcare system.

Integrating HCD, agile development, and systems-thinking, our product team created a new approach to creating mobile apps for our clinicians. Service design, experience research, and UX design along with a highly iterative and collaborative process were instrumental– which was no small feat for a fledgling studio embedded in a traditional healthcare organization.

Main goals:

  • Elevate the clinician’s voice end-to-end

  • Reduce burden of technology on clinicians by designing better experiences

  • Increase time at top-of-licensure for clinicians

View Details >

To view details, please contact me directly.