Customer Feedback Program
Photo credit: Anita Lee
A local food incubator in Chicago recognized the importance of getting real-time customer feedback to support their entrepreneurs.
Leveraging service design, our team of designers worked with the client’s marketing team and restaurant industry experts to launch micro pilots to design a scalable program.
Main goals:
Attract customers to become regular “taste testers”
Provide quality data to clients in the food industry
For more details, please contact me directly.